Design Delivery & Refunds Policy

Thank you for choosing Blu Design Studio for your wedding stationery needs. We strive to provide you with high-quality designs and exceptional service. Please review our shipping and returns policy below.

Design Delivery Policy

Upon completion of your order form, digital designs will be sent directly to the email address provided at checkout within one week.

Please ensure that the email address provided is accurate to avoid any delays in receiving your designs.

Refunds Policy

We want you to be completely satisfied with your wedding stationery. If you are not happy with your proofs during the first round of revision, please notify us within 48 hours of receiving them and we will amend and perfect your designs - if we are unable to amend the changes you have requested, a refund will be provided at our discretion out of fairness.

Refunds are valid only if you inform us of any issues with your proofs within the specified 48-hour timeframe.

Beyond the 48-hour window, no refunds will be given, and final digital designs will be released and sent by email.

Once final digital designs have been released, no further changes can be made.

Refunds are not applicable for digital designs that have been approved and finalized or released after the 48-hour proofing period.

We are not responsible for any errors or omissions that were not identified within the 48-hour review period.

If you have any questions or concerns about our shipping and returns policy, please contact us. Thank you for choosing Blu Design Studio for your wedding stationery, and we look forward to assisting you with your special day.